Terms of Use

Agreement to These Terms

These Terms of Use form a binding legal agreement between you and BookieSlip, Inc., a Delaware corporation ("BookieSlip," "we," "us," or "our"). They govern your access to and use of the BookieSlip website, mobile applications, APIs, communications, and related services (the "Services").

By creating an account, clicking "I agree," placing any wager, redeeming any Prize Coin, or otherwise accessing the Services, you affirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our House Rules, and our Sweepstakes Rules. If you do not agree, you may not access or use the Services.

These Terms incorporate by reference the Privacy Policy, the House Rules, the Sweepstakes Rules, and any state-specific addenda we publish. If a conflict exists between these Terms and the House Rules with respect to bet acceptance, grading, voids, or coin movement, the House Rules control. For all other matters, these Terms control.

Definitions

The following capitalized terms have the meanings set forth below.

Eligibility & Restricted States

The BookieSlip Services include two distinct product surfaces: (a) general products — AI-driven picks, predictive sportsbook analytics, subscription tiers, AI chat, social and educational content — available to U.S. residents 18 or older nationwide; and (b) the BookieSlip Prize Coin economy — Coin bundle purchases, Sweepstakes Entries, and Prize Coin redemption — restricted to U.S. residents 21 or older who are physically located in a permitted state at the time of each Prize Coin transaction.

Prize-restricted states. The Prize Coin economy is unavailable to anyone physically located in, or with a registered Account address in, the following 18 jurisdictions. All other BookieSlip Services remain available to residents of these states:

We update the Prize-restricted states list as laws change. The list in effect at the time of any Coin bundle purchase, Sweepstakes Entry, or Prize Coin redemption controls. If you are located in a Prize-restricted state you may continue to use the general Services (picks, analytics, subscriptions, chat); you may not participate in the Prize Coin economy. Attempts to participate in the Prize Coin economy from a Prize-restricted state, or misrepresentation of your location to circumvent this section, will void affected transactions and may result in forfeiture of Prize Coins per the House Rules and Section 9 of these Terms. Your Account itself will not be closed solely for being located in a Prize-restricted state.

Integrity exclusions. The following persons are barred from holding an Account or redeeming Prize Coins: (a) employees, officers, directors, and contractors of BookieSlip and its affiliates, and members of their immediate households; (b) professional or amateur athletes, coaches, referees, agents, league or team officials, and any other person whose participation could reasonably be deemed to undermine the integrity of any event on which we offer wagering; (c) persons listed on any U.S. Treasury OFAC sanctions list, the BIS Entity List, or any State Department restricted party list.

One account, one person. You may hold only one Account. You must register using your legal name and a U.S. residential address. You may not register on behalf of any other person or entity, and you may not create a new Account if a prior Account of yours has been suspended, closed, or self-excluded.

Accounts & Verification

You are responsible for the security of your credentials and all activity that occurs on your Account. Identity verification is required before redeeming any Prize Coin.

Accuracy. You must provide accurate, current, and complete information at registration and keep it current. You agree to update your email, phone number, and address promptly upon any change. False or stale information may cause us to suspend your Account or refuse a redemption.

Credentials. You are responsible for keeping your password and any authentication device confidential. You must notify us immediately of any unauthorized use of your Account. We are not liable for any loss arising from your failure to safeguard your credentials.

Identity verification. Before your first redemption of Prize Coins, you must complete identity verification, which may include submission of a government-issued photo ID, a biometric selfie image used solely for ID-to-selfie matching, the last four digits or the full number of your Social Security Number for IRS reporting, and proof of address. Identity verification is performed by us and by third-party providers identified in our Privacy Policy. We may delay or refuse a redemption until verification is complete.

Refusal. We may refuse to open, may suspend, or may close any Account at our reasonable discretion to comply with Applicable Law, the House Rules, or these Terms, including without limitation to address suspected fraud, multi-accounting, integrity risks, or sanctions compliance.

Description of the Services

BookieSlip is a sweepstakes-based sports prediction platform. We are not a sportsbook. We do not accept real-money wagers, we do not facilitate gambling transactions, and we do not operate as a betting exchange.

The Services let you place predictions on sporting and other events using a dual-currency virtual wallet: Betting Coins for play and Prize Coins redeemable for digital gift cards and merchandise. Optional purchases of Betting Coin bundles include a bonus of Sweepstakes Entries at no additional cost. You may obtain Sweepstakes Entries free of charge by daily login or by mail-in postcard per the Sweepstakes Rules.

The Services also include AI-generated pick recommendations, performance dashboards, social features, chat personas, and other tools. These features are for informational and entertainment purposes only. We do not provide financial, legal, investment, or wagering advice. Past performance of any pick or model does not guarantee any future outcome. You alone are responsible for any decisions you make.

Sweepstakes & Coin Economy

Betting Coins and Prize Coins are virtual items. They are not legal tender, not currency, and not redeemable for cash. They have no value outside the Services.

The full operating rules of the coin economy — including how bets are accepted, how they settle, how voids and pushes are handled, the 3× wagering requirement, the AMOE mechanics, the minimum and maximum redemption amounts, the dormant-account rules, and the per-sport settlement thresholds — are stated in the House Rules, which are incorporated into these Terms by reference. By using the Services, you agree to be bound by the House Rules in addition to these Terms.

No Purchase Necessary. No purchase is necessary to enter, to play, or to win Prize Coins. The AMOE method described in the Sweepstakes Rules and Section 4 of the House Rules entitles any eligible person to obtain Sweepstakes Entries free of charge. Sweepstakes Entries obtained via AMOE carry identical earn-and-redeem mechanics to Entries bundled with an optional Betting Coin purchase. There is no paid-only market on BookieSlip.

Use of "refund" in the House Rules. References in the House Rules to "refunding" a stake, leg, push, or wager mean restoration of virtual coins only to the same in-product coin pool from which they were drawn. They do not entitle you to a cash refund, a credit on your payment card, or any monetary payment from BookieSlip.

Tax responsibility. Any tax liability arising from your receipt of Prize Coins or any redeemed prize is solely your responsibility. We may collect a Form W-9 and issue a Form 1099-MISC where required by Applicable Law. We do not provide tax advice. You should consult a tax professional.

Subscriptions, Billing & Cancellation

BookieSlip offers a Free tier and paid subscription tiers (currently "Pro" and "Premium"). Subscription pricing, features, and any free trial parameters are shown at the point of purchase and are also published on our Upgrade page.

Authorization to charge. By subscribing to a paid tier, you authorize us and our payment processor (Stripe, Inc.) to charge your selected payment method on a recurring basis at the applicable rate, plus any applicable taxes, until you cancel.

Auto-renewal. Subscriptions automatically renew at the end of each billing cycle (monthly or annually, as selected) unless cancelled before the renewal date.

Cancellation. You may cancel at any time from your Account Settings. Cancellation takes effect at the end of your current billing cycle; you retain access to paid features through that date.

No refunds — all sales final. All subscription payments are final and non-refundable. We do not provide refunds, credits, prorated adjustments, or partial-period reimbursements under any circumstances, including (without limitation) partial billing periods, unused features, downgraded tiers, mid-cycle cancellation, account closure, dissatisfaction with picks or AI outputs, service degradation, perceived value, change of mind, or any other reason. The only exception is where a refund is mandated by Applicable Law and the right to refund cannot be lawfully waived.

Price changes. We may change subscription pricing at any time. For existing paid subscribers, we will provide at least 30 days' notice by email and in-product before the new price applies to your renewal. Continuing your subscription past the effective date of the new price constitutes acceptance of the new price.

Taxes. All fees are exclusive of applicable sales, use, value-added, or similar taxes, which are your responsibility.

Chargebacks. Filing an unauthorized chargeback against us may result in suspension of your Account pending investigation. If a chargeback is determined to be unfounded, we may pursue collection of the disputed amount plus reasonable processing fees.

Communications & E-SIGN Consent

By creating an Account, you consent to electronic delivery of all notices, disclosures, agreements, and records relating to your Account and the Services. This consent satisfies any legal requirement that such records be in writing, under the federal E-SIGN Act, 15 U.S.C. § 7001, and applicable state UETA equivalents.

Notice channels. Notices to you may be delivered by email to your verified email address, by SMS to your verified phone number, by in-product banner, by push notification, by posting on the Services, or by U.S. mail. Notice is deemed given upon the earlier of receipt or 24 hours after sending.

Hardware and software. To access electronic communications you need a device with internet access, a current browser or our mobile app, an active email account, and storage capacity sufficient to retain copies. You may withdraw your consent to electronic communications by closing your Account; you may not retain an Account while opting out of electronic communications.

Paper copies. You may request a paper copy of any record we are required to provide by writing to legal@bookieslip.ai. We may charge a reasonable fee for paper copies of historical records.

SMS marketing and Prime Time alerts. If you opt in to SMS, you consent to recurring text messages from BookieSlip at the verified phone number. Message frequency varies but is capped per program (Prime Time alerts: up to 1 message per day). Message and data rates from your wireless carrier may apply. Reply STOP to any message to unsubscribe; reply HELP for assistance. Carriers are not liable for delayed or undelivered messages. The full TCPA-specific disclosure for each SMS program is published in the Notifications screen alongside the opt-in toggle. Your phone number and consent timestamp are stored encrypted and retained for at least four years.

Push notifications. You can enable or disable push notifications in your device settings. We do not require push notifications to use the Services.

Prohibited Conduct

The following conduct is prohibited on the Services. Engaging in any of it may result in immediate Account suspension or closure, void of affected wagers, claw-back of bonus and promotional credits, freezing of your Prize Coin balance, and referral to law enforcement where appropriate.

• Holding more than one Account, or coordinating play across Accounts to circumvent any per-Account limit, bonus, or redemption cap.
• Allowing any third party to access or use your Account, including a family member, agent, or syndicate.
• Use of automated tools, bots, scripts, scrapers, or any non-human method to place wagers, claim daily top-ups, submit AMOE requests, or otherwise interact with the Services.
• Use of a virtual private network (VPN), proxy, or other technology to misrepresent your physical location, including to access the Services from a Restricted State or sanctioned jurisdiction.
• Opposing-side hedging across Accounts, matched-betting against another operator to extract promotional value, or any similar arbitrage scheme.
• Placing or attempting to place a wager based on material non-public information, including insider information about a player, team, official, or event outcome.
• Collusion with any other person to fix, influence, or predict the outcome of any event.
• Reverse engineering, decompiling, scraping, or otherwise extracting source data, models, or odds compilations from the Services.
• Use of the Services to violate any Applicable Law, to facilitate fraud or money laundering, or to evade sanctions.
• Submitting false, misleading, or impersonated information at registration, KYC, or AMOE.
• Filing a chargeback against a deposit you authorized, instead of using the dispute path in Section 25 of the House Rules.
• Harassment, abuse, hate speech, threats, doxxing, or publishing personal information of others on social surfaces of the Services.
• Posting User Content that infringes another person's intellectual property, privacy, publicity, or other rights.

Intellectual Property

The Services and all content, software, code, text, graphics, photographs, video, audio, marks, logos, and compilations on the Services (the "BookieSlip Materials") are owned by BookieSlip, its affiliates, or its licensors and are protected by U.S. and international copyright, trademark, trade-secret, and other intellectual-property laws.

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services and the BookieSlip Materials for your personal, non-commercial use, strictly in accordance with these Terms. No other rights are granted, by implication, estoppel, or otherwise.

What you may not do. You may not copy, modify, distribute, sell, lease, create derivative works of, publicly display, publicly perform, scrape, mirror, frame, embed, or otherwise exploit the BookieSlip Materials except as expressly permitted in these Terms. You may not remove, alter, or obscure any copyright, trademark, or other proprietary notice.

Trademarks. "BookieSlip," the BookieSlip logo, and related word marks and design marks are trademarks of BookieSlip, Inc. All other trademarks referenced on the Services are the property of their respective owners. References to third-party marks are for identification only and do not imply sponsorship or endorsement.

Feedback. If you send us feedback, ideas, or suggestions about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, modify, and incorporate the feedback for any purpose, without obligation or compensation.

User Content & License

You retain ownership of your User Content. By submitting User Content, you grant us and our affiliates the rights described below so that we can operate, display, and improve the Services.

License grant. You grant BookieSlip and its affiliates a non-exclusive, royalty-free, fully paid-up, perpetual, irrevocable, worldwide, transferable, sublicensable license to host, store, reproduce, modify, adapt, translate, create derivative works of, publish, publicly display, publicly perform, distribute, and otherwise use your User Content in any media now known or later developed, in connection with the operation, promotion, and improvement of the Services and our business.

Moral-rights waiver. To the maximum extent permitted by law, you waive and agree not to assert any moral rights, droit moral, or similar rights in your User Content. This waiver is severable; if it is held unenforceable in any jurisdiction, the license grant above remains in full effect.

Your representations. You represent and warrant that (a) you own, or have all necessary rights to, your User Content; (b) your User Content does not infringe any third party's intellectual property, privacy, publicity, or other rights and does not violate Applicable Law; and (c) your User Content is accurate and not misleading in any material respect.

Right to remove. We may, but are not obligated to, monitor, review, edit, or remove User Content at our sole discretion at any time, without notice, including if we believe it violates these Terms, our Community Guidelines, or Applicable Law.

No confidentiality. We are not obligated to treat User Content as confidential. Do not submit content you wish to keep private.

DMCA Notice & Counter-Notice

BookieSlip respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. We will respond to clear and complete notices of alleged copyright infringement.

How to send a takedown notice. If you believe content on the Services infringes your copyright, send a written notice to our Designated Agent that includes all of the following, per 17 U.S.C. § 512(c)(3):

• A physical or electronic signature of the copyright owner or an authorized agent.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material claimed to be infringing and reasonably sufficient information for us to locate it (URLs, screenshots).
• Your contact information — name, mailing address, telephone number, and email address.
• A statement, made in good faith, that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Designated Agent.

Counter-notice. If your User Content is removed in response to a DMCA notice and you believe the removal was a mistake or that the material is authorized, you may send a counter-notice to the Designated Agent containing the elements required by 17 U.S.C. § 512(g)(3), including a statement under penalty of perjury and your consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the U.S., the federal district court where BookieSlip may be found).

Restoration. If the original complainant does not file an action seeking a court order within 10–14 business days of our receipt of your counter-notice, we may restore the removed content.

Repeat infringers. We will, in appropriate circumstances, terminate the Accounts of users who are repeat infringers of copyright.

Third-Party Content & Links

The Services include data, scores, statistics, odds inputs, logos, and information licensed from or referencing third parties — including sports leagues, data providers, news outlets, and advertisers. References to third parties on the Services do not imply endorsement, sponsorship, or affiliation, except as explicitly stated.

Hyperlinks to third-party websites are provided for convenience. We do not control, and are not responsible for, the content, privacy practices, or terms of any third-party site or service. Your use of any third-party site is at your own risk and subject to that site's terms.

Sports league marks, team marks, player names and likenesses, and broadcast content are the property of their respective owners. BookieSlip's use of any such item is for identification and editorial purposes only and does not imply any affiliation with the relevant league, team, or person.

Disclaimers

The Services and the BookieSlip Materials are provided to you "as is" and "as available," without warranties of any kind. Please read this section carefully.

The Services and the BookieSlip Materials are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, accuracy of data, quiet enjoyment, and non-infringement, and any warranties arising out of course of dealing, course of performance, usage, or trade practice. BookieSlip does not warrant that the Services will be uninterrupted, timely, secure, free of viruses or other harmful components, or error-free; that defects will be corrected; that any pick recommendation, AI-generated content, or statistical analysis is accurate or complete; or that the Services will produce any particular outcome.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In that case, the implied warranties are limited to the maximum extent and shortest duration permitted by law.

Limitation of Liability

This section limits the damages we are liable for. Please read it carefully.

To the maximum extent permitted by Applicable Law, in no event shall BookieSlip, its affiliates, officers, directors, employees, agents, suppliers, licensors, or service providers (collectively, the "BookieSlip Parties") be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation damages for lost profits, lost revenue, lost goodwill, loss of use, loss of data, business interruption, or substitute services, arising out of or relating to these Terms, the Services, the BookieSlip Materials, any User Content, or any interaction with the BookieSlip Parties, whether based on warranty, contract, tort (including negligence), strict liability, statute, or any other legal theory, and whether or not the BookieSlip Parties have been advised of the possibility of such damages.

To the maximum extent permitted by Applicable Law, the total aggregate liability of the BookieSlip Parties to you for all claims arising out of or relating to these Terms or the Services shall not exceed the greater of (a) one hundred U.S. dollars ($100) or (b) the total amount of fees you paid to BookieSlip in the twelve (12) months immediately preceding the event giving rise to the claim. Multiple claims do not enlarge this cap.

Carve-outs. Nothing in this Section 15 limits or excludes liability for (a) BookieSlip's gross negligence, fraud, or willful misconduct; (b) liability that cannot be limited or excluded under Applicable Law; or (c) personal injury caused by our negligence where the law prohibits such limitation. California residents acknowledge that under California Civil Code § 1668, exemptions for fraud, willful injury, or violation of law are not enforceable; this Section 15 is read consistent with that limitation.

Essential basis. The parties agree that the disclaimers and limitations in Sections 14 and 15 are an essential basis of the bargain between us and that the Services would not be provided without them. The disclaimers and limitations apply even if a stated remedy fails of its essential purpose.

Indemnification

You agree to defend, indemnify, and hold harmless the BookieSlip Parties from any third-party claims arising out of your use of the Services or your breach of these Terms.

To the maximum extent permitted by Applicable Law, you agree to indemnify, defend, and hold harmless the BookieSlip Parties from and against any and all third-party claims, demands, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and litigation costs) arising out of or relating to: (a) your access to or use of the Services; (b) your breach of these Terms, the House Rules, the Sweepstakes Rules, or the Privacy Policy; (c) your User Content; (d) your violation of any Applicable Law or any third party's rights; or (e) any willful or fraudulent conduct by you.

Process. We may, at our option, control the defense and settlement of any matter subject to indemnification by you, with counsel of our choice. You may not settle any matter that admits fault or imposes any obligation on the BookieSlip Parties without our prior written consent. You agree to reasonably cooperate with us in the defense.

Carve-out. Your indemnification obligation does not apply to the extent a claim arises from BookieSlip's gross negligence or willful misconduct.

Force Majeure

Neither party is liable for any failure or delay in performance due to causes beyond its reasonable control.

Force-majeure events include, without limitation: acts of God; natural disasters (earthquakes, hurricanes, floods, wildfires); pandemics, epidemics, and public-health emergencies; government actions, orders, embargoes, sanctions, license revocations, and regulatory action; war, terrorism, civil unrest, and labor disputes; failures of telecommunications, internet infrastructure, or cloud-hosting providers; fiber cuts and DNS outages; cyberattacks, ransomware, distributed denial-of-service attacks, and data corruption; power outages and utility failures; supply-chain disruptions; the unavailability or cancellation of any league, event, or third-party data feed on which the Services depend; and any other cause not reasonably foreseeable or within the reasonable control of the affected party.

During a force-majeure event affecting our ability to operate the Services, we may suspend, modify, or postpone Services in whole or in part. Wagers affected by a force-majeure event are handled per the House Rules. Subscription billing may be paused if the underlying Services are materially unavailable for more than 72 consecutive hours due to a force-majeure event.

Term, Suspension & Termination

Either party may terminate this agreement. We may also suspend your Account for conduct or risk reasons. Some obligations survive termination.

Termination by you. You may close your Account at any time from Account Settings or by contacting support@bookieslip.com. Closure is effective when we confirm receipt and complete any pending wagers and redemptions. Subscription fees paid through the effective closure date are non-refundable. Unredeemed Prize Coins remain redeemable for the period specified in the House Rules.

Termination by us. We may suspend, restrict, or close your Account at any time, with or without prior notice, if (a) we reasonably believe you have violated these Terms, the House Rules, the Sweepstakes Rules, or Applicable Law; (b) we reasonably suspect fraud, multi-accounting, syndicate play, or activity that undermines event integrity; (c) we are required to do so by court order, regulator, or law-enforcement request; (d) we cease offering the Services in your state; or (e) you fail to complete identity verification when required.

For-cause balance treatment. If we close your Account for the reasons in (a) through (e) above, we may void affected wagers, claw back bonus and promotional credits, freeze your Prize Coin balance pending investigation, and where we reasonably conclude after investigation that fraud or material breach occurred, forfeit the affected balance. We will explain the basis for any forfeiture on request.

No-fault Account closure by us. If we close your Account other than for cause, we will allow you a reasonable period (at least 60 days) to redeem your Prize Coin balance under the then-current House Rules and Sweepstakes Rules.

Survival. The following Sections survive termination of this agreement: 2 (Definitions), 10 (IP), 11 (User Content — license grant), 14 (Disclaimers), 15 (Limitation of Liability), 16 (Indemnification), 20 (Governing Law), 21 (Arbitration and Class Waivers), and 22 (Miscellaneous), together with any other provision that by its nature should survive.

Modifications

We may modify these Terms from time to time. Material changes are communicated by email and an in-product banner at least 30 days before they take effect.

Material vs. non-material. Material changes include any change to the Arbitration clause, the Limitation of Liability, the subscription pricing or billing terms, the Coin Economy mechanics, the Eligibility or Restricted-State framework, or your privacy rights. Non-material changes (typo corrections, restructured language for clarity, clarifying examples, additional contact methods) take effect on posting.

Your right to reject material changes. If you do not agree to a material change, your sole remedy is to close your Account before the effective date. We will allow you a no-fault redemption window for your Prize Coin balance under Section 18.4. Continuing to use the Services after the effective date of a material change constitutes acceptance of the change.

Version that governs an existing bet. The version of these Terms in effect when a wager was accepted continues to govern that wager through settlement, even if these Terms change before settlement.

Arbitration-clause changes. Any material amendment to Section 21 requires renewed 30-day notice and a fresh 30-day opt-out window. We will not enforce an arbitration-clause amendment retroactively against claims that accrued before the amendment's effective date.

Governing Law & Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., governs the interpretation and enforcement of Section 21.

Venue. Subject to the arbitration requirement in Section 21, any claim or controversy not subject to arbitration shall be brought exclusively in the state or federal courts located in New Castle County, Delaware. The parties consent to the personal jurisdiction of, and venue in, those courts and waive any objection to such jurisdiction or venue on grounds of forum non conveniens.

FAA preemption. The parties agree that the Services involve interstate commerce, that the Federal Arbitration Act governs the enforceability of Section 21, and that any state-law principle restricting the enforceability of arbitration agreements in consumer contracts is preempted to the extent it conflicts with the FAA.

Arbitration & Class-Action Waiver

Please read this section carefully. It requires that most disputes between you and BookieSlip be resolved by binding individual arbitration, waives your right to a jury trial, and waives your right to participate in a class or representative action. You may opt out of this Section 21 within 30 days as described in Section 21.7.

21.1 Scope. This Section 21 applies to any past, present, or future claim, controversy, or dispute between you and BookieSlip (each, a "Dispute") arising out of or relating to these Terms, the Services, the BookieSlip Materials, any marketing, any User Content, any account-management decision, or your relationship with BookieSlip, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.

21.2 Informal Resolution (60 days). Before initiating arbitration, the claiming party must send a written Notice of Dispute to the other party stating: the claimant's name, residence address, and Account email; a description of the Dispute; the specific factual and legal basis; and the relief sought, including any dollar amount. Notices to BookieSlip go to legal@bookieslip.ai with subject line "Notice of Dispute." Notices to you go to your verified email address. The Notice must be personally signed by the claimant; counsel-only signatures are insufficient. The parties shall meet and confer in good faith for at least 60 days from the date of the Notice before either party may initiate arbitration. Filing arbitration before the 60-day period elapses is grounds for stay or dismissal of the demand.

21.3 Binding Individual Arbitration. If the Dispute is not resolved through Informal Resolution, it shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect (the "AAA Rules"), as modified by these Terms. The AAA Rules are available at adr.org.

21.4 Arbitrator. A single neutral arbitrator selected per the AAA Rules will preside. The arbitrator has exclusive authority to decide all issues including arbitrability, scope, enforceability, and revocation of this Section 21 — except that a court of competent jurisdiction has exclusive authority to decide the enforceability of Section 21.5 (the Class & Jury Waivers).

21.5 Class and Jury Waivers.

You and BookieSlip each waive the right to a jury trial. Both parties agree that any Dispute will be brought only on an individual basis and not as a plaintiff or class member in any purported class, collective, representative, mass-action, consolidated, or private-attorney-general proceeding. The arbitrator may not consolidate claims of more than one person and may not preside over any class, collective, representative, or mass-action proceeding. The arbitrator may award only individual relief and may not award injunctive or declaratory relief affecting persons other than the individual claimant.

Non-severability. If the Class & Jury Waivers in this Section 21.5 are held unenforceable in whole or in part by a court of competent jurisdiction, then the remainder of Section 21 is null and void as to the claim or claims to which the unenforceability applies, and that claim shall proceed in court rather than in arbitration. The rest of these Terms remains in effect.

21.6 Mass-Arbitration Protocol. If 25 or more similar arbitration demands are filed against BookieSlip by or with the coordination of the same counsel or coordinated counsel within a 60-day period, the parties agree that the demands shall be administered as a Mass Arbitration under the AAA Mass Arbitration Supplementary Rules (or any successor rules) and as follows:

• Cases are organized into batches of up to 100 demands. The first batch is selected by the parties; each side selects 50.
• An initial bellwether round of 10 cases proceeds to hearing. Five are selected by each side. The bellwether outcomes inform good-faith mediation of the remaining demands.
• After bellwether and one mandatory mediation session, claimants who have not settled may proceed individually in subsequent batches.
• BookieSlip pays all filing and arbitrator fees that the AAA allocates to the operator under its Consumer or Mass Arbitration fee schedule. No filing fee is shifted to the consumer.
• Each party bears its own attorneys' fees and costs except where a statute provides for fee-shifting or where the arbitrator awards fees per the AAA Rules.

21.7 Right to Opt Out (30 days). You may opt out of this Section 21 by sending written notice to legal@bookieslip.ai with subject line "Arbitration Opt-Out" within 30 calendar days of (a) first accepting these Terms, or (b) the effective date of a material amendment to this Section 21 under Section 19. The notice must include your name, Account email, and a clear statement that you opt out of arbitration. If you opt out, this Section 21 does not apply to you, but the rest of these Terms (including Section 20, Governing Law & Venue) remains in full force. You may not opt out for some Disputes and not others.

21.8 Carve-Outs. Section 21 does not apply to: (a) actions to protect intellectual property — either party may seek injunctive relief in a court of competent jurisdiction; (b) claims that qualify for small-claims court in the jurisdiction where you reside, brought by either party in such court rather than in arbitration; (c) for California residents, requests for public injunctive relief under California law, which may be sought in a court of competent jurisdiction notwithstanding the Class Waiver in Section 21.5 (per McGill v. Citibank); (d) any claim where Applicable Law makes the dispute non-arbitrable.

21.9 Confidentiality. The arbitration proceedings shall be private and confidential to the extent permitted by Applicable Law. Either party may make required disclosures to courts, regulators, accountants, lawyers, or auditors.

21.10 Venue and Format. Arbitration takes place by remote hearing unless the arbitrator orders otherwise, in your state of residence at your election, or by documents-only if the amount in controversy is within AAA documents-only thresholds. The arbitrator's award is final and binding. Either party may enter judgment on the award in any court of competent jurisdiction.

Miscellaneous & Contact

The boilerplate that holds the rest of the contract together.

Contact.

See also our Privacy Policy, House Rules, Sweepstakes Rules, and Account & Data Deletion page.